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AGsoundtrax Helpdesk Support

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Latest activity by AGsoundtrax Helpdesk Support
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    AGsoundtrax Helpdesk Support created an article,

    How can I get a custom music pack?

    We will be happy to create a custom music pack proposal for you, Just fill in this form HERE

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    AGsoundtrax Helpdesk Support created an article,

    NEW!!! Download AGsoundtrax's Chrome Extension.

    License music straight from your browser with our new Chrome Extension Add AGsoudntrax's Chrome Extention to Chrome and you’ll be able to listen, download previews, add tracks to your collections ...

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    AGsoundtrax Helpdesk Support created an article,

    Where can I download free music?

    Here on AGsoundtrax, We love to keep our costumers happy.You can grab your free files nether by singing-up for our monthly newsletter(the sing-up form located on the bottom of the main page).Every ...

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    AGsoundtrax Helpdesk Support created an article,

    Do I need to report usage to AGsoundtrax?

    AGsoundtrax does not require any music reports or cue sheets. However we recommend you to check with your client or partner if they have any requirements of their own.

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    AGsoundtrax Helpdesk Support created an article,

    Do I really need a license if I only want to make my videos available on Facebook or YouTube?

    Yes, you always need a license for making music available on YouTube, but the AGsoundtrax's licenses covers it all.

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    AGsoundtrax Helpdesk Support created an article,

    I'm looking for an intro or a short cue theme?

    We have several shorter tracks called "logos & Idents" that are perfect for an intro, outro or as a theme for your Podcast or YouTube channel. Just head over our "Logos & IdentsShort & Idents" cata...

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    AGsoundtrax Helpdesk Support created an article,

    I heard a great song from AGsoundtrax's track in someone's video, but how do I find it on your website?

    We currently don't have a music identification tool. Meanwhile you can just contact us if you can't find an AGsoundtrax's track that you've heard. Please provide us with a link to the video that yo...

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    AGsoundtrax Helpdesk Support created an article,

    I’m not happy with my track, can I get a refund?

    We cannot guarantee a refund of online purchases unless there is a technical defect with a file and we are notified within 48 hours of purchase. 

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    AGsoundtrax Helpdesk Support created an article,

    What if I need to license music for more than a single use?

    We have a range of single use licenses available to buy online. However, if you need to license music more regularly or need to license for a campaign or series, please feel free to contact us.

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    AGsoundtrax Helpdesk Support created an article,

    Can I get an edit of one of your tracks? (remove an instrument)

    Yes!  We can make you custom edits (remove something or change length) for a low fee.  We can also give you a quote on remixing and composing to picture (i.e. adding musical layers to underscore a...